The use of our website must always be in accordance with the rights and obligations clearly stated on the website and the rights and obligations set out in the Disclaimer, the Terms of Sale and the Privacy Policy. The entirety of these texts are our General Terms and Conditions.

These Terms and Conditions apply to both us, MONROE, and you, the User. As soon as you use our website, you acknowledge and accept that our General Terms and Conditions apply and that the application of your own General Terms and Conditions is completely waived.

We may deviate from the General Terms and Conditions in exceptional cases, insofar as these deviations are recorded in writing and accepted by all parties. These deviations only apply to replace or supplement the clauses to which they relate and have no effect on the application of other provisions of the General Terms and Conditions.

1/ Who Are We?

The website www.bistromonroe.be is an initiative of:

WOK-U BVBA – BE 0460.490.969
Gentplaats 1, 2000 Antwerp
Phone +32 3 248 95 95

Feel free to contact us if you have any further questions or comments; we promise you a quick answer!

2/ Our Website

2.1 Operation, Safety and Accessibility

Rest assured, we offer a user-friendly website that is safe for every User. We therefore take all reasonable measures necessary to guarantee the proper functioning, security and accessibility of our website. However, we cannot give you absolute guarantees and our measures must be regarded as an obligation of means.

Any use of the website is always at your own risk. This means that we bear no liability for damage resulting from malfunctions, interruptions, harmful elements or defects in the website, regardless of the existence of an external cause or force majeure.

We have the right to limit and/or suspend access to our website at any time, in whole or in part, without prior notice. In principle, we only do this if the circumstances warrant it, but this is not an absolute condition.

2.2 Website Content

The content of the website is largely determined by us and we take the greatest care with this content. This means that we take the necessary measures to keep our website as complete, accurate and up-to-date as possible, even when content is supplied by third parties. The content on our website can always be changed, supplemented or removed.

However, we cannot guarantee the quality of the information on our website. Information may not be complete, sufficiently accurate and/or useful. We are therefore not liable for (direct and indirect) damage suffered by the User as a result of the information on our website.

In the event that certain content on our website violates applicable law and/or violates the rights of third parties and/or is simply unacceptable, we ask you to notify us as soon as possible so that we are able to take appropriate measures. For example, we can proceed to a partial or complete removal and/or adjustment of the content.

Our website contains content that can be downloaded. Any download from our website is always at your own risk. We are not liable for this and damage resulting from a loss of data or damage to the computer system is fully and exclusively the responsibility of the User.

Specifically for prices and other information about products on the website, obvious programming and typing errors apply. The User cannot claim an agreement with MONROE on the basis of such errors.

2.3 What we expect from you as a User

The User also bears a certain responsibility when using our website. The User must always refrain from actions that could have a harmful impact on the proper functioning and security of the website. For example, the website may not be used to circumvent our business model and/or to collect information from other Users on a large scale.

It is therefore not permitted to use our website for the distribution of content that may cause harm to other Users of the website, such as the distribution of malicious software such as computer viruses, malware, worms, trojans and cancelbots. This also includes the distribution of unsolicited and/or commercial messages via the website, such as junk mail, spamming and chain letters.

We reserve the right to take all necessary actions that may result in redress for us and for our Users, both judicial and extrajudicial. The User is solely personally and integrally responsible if his actions and behavior actually cause damage to the website and other Users. In that case, he must indemnify MONROE against any claim for damages that follows.

3/ Links to Other Websites

The content of our website may contain a link, hyperlink or framed link to foreign websites or other forms of electronic portals. A link does not automatically mean that there is a link between us and the foreign website, nor that we (implicitly) agree with the content of these websites.

We do not control these external websites and are not responsible for the safe and correct operation of the link and its final destination. As soon as you click on the link you leave our website, we can no longer be held accountable for any damages.

It is possible that third party websites do not offer the same guarantees as we do. We therefore recommend that you carefully read the Terms and Conditions and the Privacy Policies of these websites.

4/ Intellectual Property

Creativity deserves protection, so does our website and its content. The protection is provided by intellectual property rights and accrues to all entitled parties, being MONROE and third parties. Content is understood to mean the very broad category of photos, video, audio, text, ideas, notes, drawings, articles, et cetera. All this content is protected by copyright, software law, database law, design and design law and other applicable (intellectual) property rights. The technical nature of our website itself is protected by copyright, software law and database law. Any trade name we use on our websites is also protected by applicable trade name or trademark law.

Each User is granted a limited right to access, use and display our websites and their content. This granted right is non-exclusive, non-transferable and can only be used within a personal, non-commercial context. We therefore ask our Users not to use and/or make changes to the items protected by these rights, without the permission of the rights holder. MONROE attaches great importance to its intellectual property rights and has taken all possible measures to ensure protection. Any infringement of existing intellectual property rights will be prosecuted.

5/ Processing of Personal Data

The information you provide is necessary for the processing and completion of orders, and the preparation of the invoices and warranty contracts. A minimum of personal information is required for each order. Further information may be requested in the function of personalizing the order. If the minimum details are missing, the order will inevitably be cancelled. The Buyer’s personal data will only be processed in accordance with the Privacy Policy, which can be consulted on our website.

6/  General Provisions Regarding The General Terms and Conditions

We reserve the freedom to change, expand, limit or discontinue our website and the associated services at any time. This is possible without prior notice from the User and does not give rise to any form of compensation.

These General Terms and Conditions (including the Terms and Conditions of Sale) are exclusively governed and construed in accordance with Belgian Law. All disputes related to or arising from offers from MONROE, or agreements concluded with it, will be submitted to the competent court in the judicial district of Antwerp.

If the operation or validity of one or more of the above provisions of these General Terms and Conditions is compromised, this will not affect the validity of the other provisions of this agreement. In such a case, we have the right to change the relevant provision into a valid provision of similar purport.